Client Care

Client care is the core of our business. We don't stop at implementing software and helping you improve the way you do business. We hope to build a long-term, mutually beneficial relationship so that you feel confident and well supported.

Training begins in the implementation phase, where we show key users the software features allowing them to familiarize themselves with the new software early in the process. We take the time to train end users immediately prior to your 'Go Live' date, ensuring minimal downtime.

Your system retains valuable data and helping you develop reports guarantees you can evaluate and project business trends based on customer buying history. Creating a dashboard for busy executives is another way we help you better utilitize your system. We can help you design forms, extract data to analyze in Excel, and integrate third party software to eliminate redundant work.

Sometimes hardware fails, errors occur and you can find yourself in an emergency situation. We are connected and available. Once you've initiated contact, we quickly assess the issue and start working on resolving your problem. We're committed to keeping you up and running.